Volunteer

Description

A F7W Hub Staff member plays a key role in supporting new and returning students during the First 7 Weeks transition programme at the University of Limerick. The role centres on providing high-quality, student-focused engagement, information, and support across a busy, fast-paced campus environment.

Hub Staff operate the F7W information hubs, where they welcome students, answer questions, and guide them on topics such as timetables, campus navigation, academic supports, wellbeing services, and university life. They help create a warm and approachable atmosphere, ensuring that every student feels heard, supported, and reassured.

In addition to in-person support, Hub Staff contribute to online engagement by preparing content for social media, assisting with digital campaigns, and sharing key weekly themes. They also promote F7W events, direct students to appropriate services, and collaborate with colleagues to address emerging student needs.

The role involves teamwork, communication, and problem-solving, as staff respond to queries, adapt to daily challenges, and maintain a strong understanding of campus resources. Overall, F7W Hub Staff play an essential part in fostering belonging and ensuring students have a positive, informed, and confident start to their academic journey.

Is training provided?:Yes

Tasks that the volunteer(s) will be expected to undertake:

F7W Hub Staff play a key frontline role in supporting students by answering questions about campus life, guiding them to the right university services, and creating a welcoming atmosphere at the information hubs. They help deliver weekly themes, assist with events and pop-ups, contribute to social media content, and distribute promotional material across campus. The role also involves keeping the hub space organised, recording student queries, sharing feedback with the coordinator, and representing the First 7 Weeks programme in a professional, inclusive, and student-focused way.

Benefits of Volunteering:

Working as F7W Hub Staff offers students the chance to build valuable communication, teamwork, and problem-solving skills while supporting campus life in a meaningful way. Staff gain real experience helping students navigate university, assisting with events, and contributing to promotional activities, all while working in a friendly and supportive environment. It’s a rewarding role that helps you grow personally and professionally, connect with new people, and play an active part in making UL a more welcoming place for first-year students.

Details of time commitment needed for role:
This opportunity is only for students who have volunteered with us this autumn semester and need to log their hours!

Minimum time commitment per week:
1 hour p/week

Additional screening required for this role::
This opportunity is only for students who have volunteered with us this autumn semester and need to log their hours!

Sustainable Development Goal:

Hei:
UNIVERSITY OF LIMERICK