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Volunteer

Gerri’s Place: Technical Support Volunteer

Health and wellbeing

Gerri’s Place: Technical Support Volunteer

Gerri's Place

National

At a Glance

  • Start Date:14/07/2025
  • End Date:14/07/2026
  • Closing date:14/08/2025
  • Post Updated:15/07/2025
  • Min Hours:TBC
  • Role Type:Computer Work

Requirements:Computer knowledge, Microsoft M365 Suite knowledge and experience

Description

We are looking for a technical support volunteer to help our charity with our new Microsoft infrastructure. We are transitioning to Microsoft M365 suite and looking for someone with specific technical knowledge in this area to support us. This will be an ongoing role.

Is training provided?: No

Tasks that the volunteer(s) will be expected to undertake:

Key responsibilities include:

  • Create proposal on transition of data from current state (Google) to future state (Microsoft) technology.
  • Manage transition from current (Google) to future (Microsoft) technology.
  • Use of Microsoft Forms for creation of forms for collecting data from participants.
  • Set up a variety of roles and related privileges to manage access to data.
  • Incorporate data security requirements from board into proposal.
  • Liaise with GDPR volunteer group to ensure compliancy in proposal.
  • Oversee transition of volunteers and data on agreed date (including supporting volunteers to consider which data needs to be ported to M365 environment to simplify project).
  • Setup new SharePoint lists to manage data.
  • Integrate client intake forms with SharePoint lists to populate the lists and allow further information to be added.
  • Setup email accounts in Microsoft environment and migrate current email setup to new infrastructure.
  • Setup SharePoint to manage documents including supporting volunteers to determine versioning and/or meta-tags.
  • Create documentation and work instructions on steps taken and how to amend if future requires it.
  • Lead Volunteer training on new systems

Skills required for this role:

  • General Computer skills
  • Knowledge and experience in using Microsoft M365 suite

Details of time commitment needed for role:
TBC

Minimum time commitment per week:
3 hour p/week

Additional screening required for this role:
CV if possible

Contact

If you have any questions about this role please feel free to get in touch:

Name: Rebecca Sheridan

Address: Gerri's Place , Terenure Enterprise Centre, 17 Rathfarnham Road, Terenure, Dublin 6, D6WX921

Website: www.gerrisplace.ie

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