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Support Line Volunteers

Health and wellbeing

Support Line Volunteers



At a Glance

  • Start Date:15/07/2022
  • End Date:30/06/2023
  • Closing date:05/06/2023
  • Post Updated:06/01/2023
  • Min Hours:3 hours per week
  • Role Type:Listening

Requirements:Over 21, Fluent English, Digital Skills


Aware, Ireland's national organisation for supporting people experiencing anxiety, depression or bipolar disorder are looking for listening volunteers for our Support Line.

You can volunteer remotely using our app or you can come in to our offices on Leeson Street Lwr to volunteer in our pods. Each weekly shift is 3 hours and we ask for a commitment of 18 months.

If you have good listening skills, an open mind, empathy and a desire to help others, please sign up here and we will be in touch with more information.

Is training provided?: Yes

Please note that Garda Vetting is required for this position which will be processed with you after you apply.

Tasks that the volunteer(s) will be expected to undertake:

Answering phones on our Support Line

Listening & supporting callers

Adhere to Aware's Policies & Procedures

Signposting helpful options

Skills required for this role:

Listening Skills

Fluent English

Communication Skills


Emotional Intelligence

Ability to guide a conversation

Details of time commitment needed for role:
3 hours per week during the hours of 10am-10pm, Monday to Sunday

Minimum time commitment per week:
3 hour p/week

Additional screening required for this role:
Please apply here and we will be in touch with our application form and interview.


If you have any questions about this role please feel free to get in touch:

Name: Amanda Vaughan

Address: Aware, 9 Leeson Street Upper, Dublin 4


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