Volunteer

Description

The COPE Galway Charity Shop is run by a manager and a team of volunteers, who kindly donate their time and effort. The shop sells donated ladies’ and men’s clothes, accessories and jewellery, books, CDs/DVDs and small bric-a-brac.  The shop is a vital source of revenue for our services.

The volunteer will receive induction training prior to starting the role. Further training will be provided if is deemed appropriate for the role.

Volunteer will be supervised by the Manager/Designated Person and tasks include:

• Customer service
• Ambassador for COPE Galway to the public
• Use of till, cashing up, and checking floats and accounting for monies
• Presentation of clothes, maintaining order in displays in the shop
• Vigilance in the shop for security against shoplifting

Is training provided?: Yes

Please note that Garda Vetting is required for this position which will be processed with you after you apply.

Tasks that the volunteer(s) will be expected to undertake:

Expectations:

• The volunteer conducts him/herself in a professional manner and maintains a respectful and courteous manner in dealing with clients
• Willingness to work within the values and policies of COPE Galway
• The volunteer will maintain confidentiality in respect of all matters which come to their knowledge in the course of the volunteer role
• The volunteer will make a commitment of 3 months to this role

Skills required for this role:

• Friendly manner and good with customers
• An understanding of English and good communicator
• Interest or knowledge about any of the things the shop sells is an advantage
• Reliable and punctual
• Non-judgemental/accepting attitude
• Knowledgeable about COPE Galway

Benefits:

• The opportunity to gain practical experience in this role
• The opportunity to contribute to a local Galway charity and help us in our work

Details of time commitment needed for role:
At least one of the following per week - Wednesday afternoon, Thursday morning, Friday morning Friday afternoon.

Minimum time commitment per week:
7 hour p/week